Scratches on the chip or magnetic strip can also make it unreadable by the machine. Card Status - If your card is in a lost/stolen or closed status, it will be declined. If any of this information is incorrect, this will result in your card being declined. It's not you, it's the website. Terms apply. But once you’re out of the store, it’s a good idea to find out why your card didn’t go through. While you can’t force a machine to accept your card, you can try opening a low-fee chequing account with a well-established bank and use it exclusively for cash withdrawals or debits. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. Yes. Common reasons why your credit or debit card payment may fail include: Card information entered incorrectly. Walk in to your Financial Institution/Card Issuer For solution – If after activating it for online transactions, your Debit card could still not work, you can contact your Debit card Issuer for support. Usually, you just have to verify your personal information with the bank in order for them to activate the card. Try entering your card number again. i recently made an online purchase and canceled it and ordered another item but i filled out the info many times and my transaction was declined mnay times, is the bank limiting me on my spending? You can do this by either calling the issuer, or by visiting their web site. Check your cardholder agreement or contact your card provider’s customer service number for more information or assistance. If your debit card is old, it’s likely acquired some scratches and been bent over the years. If you’re over your total cash limit, please make a payment to your Barclaycard using your app, through Online Banking, or by calling the phone number on the back of your credit card. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. In some cases, like suspected fraud, for example, your credit card issuer can fix the issue so your transaction can process normally. Send us a message through the Help Center in your app, send an email at support@greenlightcard.com, or give us a call at 888-483-2645, and we'll be happy to help you out! I check my account daily online too and everything is how it should be..no fraud suspected as all purchases made are by me etc but i have recently being making more purchases then normal recently and mentioned this too the ladies at my local but they said that my card would be blocked if the bank had suspected anything was wrong. Sign up today and get up to 5,000 SCENE or Scotia Rewards Points. Pay securely online using your bank account. Some banks have security features in place and can be a little too safe and block authentic transactions. If your bank confirms your card should function properly in your specific circumstances, then ask the vendor to try a different machine. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. Not using a debit card is such planning. If you are making an online purchase, make sure the CVV and expiration date you are entering are both correct. 3. Find out why a payment method can’t be charged. However, just like when using credit cards, sometimes the merchant can decline your transaction when you insert your card. 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