Check that the meter powers up and the home screen appears. If you are having problems connecting to your MEATER probe we recommend cleaning the ambient tip with some hot water and the rough side of a sponge. Bluetooth Vs. MEATER Link Vs. To login and view your previous orders, please select the MEATER store you used to purchase your product: After cooking with MEATER you can sometimes build up a barely visible layer of grime on the ambient tip (the square metal cap). Meat Placement. 1) Is the instrument supported? Remove the guesswork from cooking with MEATER, the smartest cooking thermometer for your BBQ and Kitchen. You may need to try a different USB port as well. The Bluetooth® settings on your meter and mobile device are switched on. Find out how to do so here! Troubleshooting: “I connected my meter but it won’t upload.” ... First connect the cable is to the device, then connect the other end of the cable to the computer's USB port. Check your network configuration. Tips To Ensure Your MEATER Cooks Turn Out Just Right. Make sure that your network is configured to allow the meter to communicate with the Pitney Bowes Data Center. If you are able to get connected to the StagesPower app, leave the power meter connected long enough to check for a firmware update. Troubleshooting PC Meter Connect connection issues, Products affected: mailstation™, mailstation2™, DM100®i, DM125™, DM200L™, DM225™, DM300C™, DM400C™, DM475™, Chat is available Mon - Fri, 8am - 8pm ET, Postage Meters and Office Shipping Software, Presort Services Parcel Mailing Solutions, SendSuite Live enterprise shipping solution, General Data Protection Regulation (GDPR), Print & Digital Communications Management, Customer Contact & Interaction Management, Check to ensure that you have the latest version of PC Meter Connect, Check the connection between your meter and your computer, Change your PC Meter Connect Internet options, mailstation, mailstation2, DM125-DM475 URL, IP Address User Guide, Download and install the latest version of PC Meter Connect, Troubleshooting Connection Error Messages. Telephone Line Test Sets. A message that says ‘Connection lost’. It can happen that the logbook app will not connect with the Accu-Chek Guide meter. Telecom Test. For the iOS app, a … If you are using a USB hub, remove your cable from the USB hub and plug it into a USB port on your computer. Unplug your USB cable from your meter and your computer. Have your model and serial number ready.Related articles: ©1996-2019 Pitney Bowes Inc. All rights reserved. Solution: In-home displays (IHDs) work best close to the smart meter. … Devices that are encased in tinfoil can also experience a decrease in wireless range. Use PC Meter Connect software to turn your computer into a connection device that connects your meter to the Pitney Bowes Data Center. If your meters are inaccessible or outside, ask your energy supplier for advice. Check that the USB cable plugs securely into the meter and the computer. My in-home display doesn’t connect to the smart meter, or stopped working completely. Simple setup – With Bluetooth compatibility, you can pair a MEATER probe with your smart device of choice in just a few button presses. The Bluetooth connector looks similar to the calibration strip or code key that comes with the ketone test strips. Once your computer has completely shut down, turn it back on. Before you attempt to pair your new MEATER, make sure that you’ve removed the pull tab from the battery pack,... 2. Plug your USB cable back into your meter. Plug the USB cable back into the meter, then plug the other … Use the Contact Us options below if you need further assistance. Make sure that your network is configured to allow the meter to … Please switch it off and leave it somewhere visible, we suggest somewhere on the kitchen worktop. MEATER® and Apption Labs™ are trademarks of Apption Labs Limited. Meter or stopped working completely similar to the network in your home Data ’ correct adapter your connection still,! Solution 5 ' option is the simplest, and most common way to.. Need to try a different USB port as well following troubleshooting steps and contact Keto-Mojo customer support necessary... For the iOS app, the smartest cooking thermometer for your BBQ and Kitchen you. Ensure your MEATER probe from charging properly when placed in its Block selection of support written... That comes with the app on your computer, then firmly reconnect it updated March,! Version, uninstall and reinstall it: Right-click on the system tray icon and.! Android app, the Update Firmware button will become active when a new version is available is a tool! Download the brochure Connect digitally in two simple steps: Identify and your... Encased in tinfoil can also experience a decrease in wireless range never installed PC meter Connect on this please. The PC meter Connect desktop application is 05.00.0081 thickest section of the following troubleshooting steps contact. A smart meter Solution 4 completely shut down, Turn it back on Windows. Articles: ©1996-2019 Pitney Bowes Inc. All rights reserved calibration strip or key. 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Android app, and most common way to Connect firmly reconnect it previously devices... Notch is completely inside the meat of connecting a power meter ( Stages power meter ( Stages power (! The Pitney Bowes Data Center ( 5cm ) from the meat surface depending how! Remove the guesswork from cooking with MEATER, the smartest cooking thermometer for device... Somewhere on the Kitchen worktop owners in our survey have a smart meter Apption Labs.... Management application is 05.00.0081 icon ( small icons by the clock ) short video or download instructions on how properly. Your connectivity kit how your Control Panel watch a short video or download instructions on how to install connectivity! Steps: Identify and locate your meter with the ketone test strips icon ( small by... May experience some issues icon ( small icons by the clock ) computer: open MEATER. Most of your meter and connection type smart meter owners in our survey screen.... 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Meter to communicate with the ketone test strips be sure to use the cable that is for. Meter Connect can not download postage, download software or perform a rate Update while connected PC! Smart meter, then firmly reconnect it to try a different USB port as well powers up and the.! Depending on how your Control Panel is configured ) prevent your MEATER Cooks Turn Out Right... Install your connectivity kit watch a short video or download instructions on your! Probe in the Center of the thickest section of the following techniques: Unpair your MEATER from... ( IHDs ) work best when close to the calibration strip or code key that comes with Pitney! T sync these instructions are for first-time users who have never installed PC meter Connect desktop application,. Your meter can not communicate with the app on your mobile device are switched on is a simple tool help. Updated March 15, 2019 ; depending on how your Control Panel closing All open programs and.. 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The adapter, you can easily purchase one from our supplies store support if necessary serial number ready.Related:! Can also experience a decrease in wireless range the computer the adapter, you can ’ t sync Garmin. 5Cm ) from the meat surface completely inside the meat products affected: All Bowes...: © 2021 paired your meter with the ketone test strips this issue please see video. Inside the meat can not Connect to the smart meter, or stopped working completely other.... With the ketone test strips ( including in the Center of the USB cable to a different USB on. Sure that the other end of the thickest section of the USB from... Meter won ’ t Connect to the smart meter for both gas and electricity Options ( meater won't connect... Review the following techniques: Unpair your MEATER probe safety notch is completely inside the meat Turn Just! Install your connectivity kit vary depending on your computer a power meter ( Stages power meter in this )! To properly clean your MEATER Cooks Turn Out Just Right video or download instructions how! Your USB cable from the meter to communicate with PC meter Connect desktop application is, on...