I tested my luck and went back to a new rep hoping for a second PM deal, price matching some headphones (diff item) from GS to Sears but right when the rep opened the GS link, deal was fixed that second. They are saying that I was never charged but I was charged. However the PayPal charge on my account is still showing that money being taken out. So if you did a order canceled, they should have not charged you. The censorship on Gamefaqs is unbelievably stupid. A few days later my gift card had the amount returned to it. Realize that they are now out of pocket for the cost of the item as well as the cost of shipping. Companies respond better when others are watching. I just wish I had read all these reviews before I made my screw up mistake to order from Gamestop. I tried to cancel the order from GameStop. I think I was charged for my cancelled order. I placed an online order which was cancelled by GameStop shortly thereafter, saying the card would not be charged. Uber says it is possible to dispute a cancellation charge and get a refund instead of credit – you just have to request it the right way. Can you start with Yakuza: Like a Dragon? No clue, I've never heard of them cancelling a pre order unless the game itself was cancelled. © 2021 GAMESPOT, A RED VENTURES COMPANY. I tried to order with Walmart a while ago. I go to check on my order and the status says "awaiting product availability". Steps ... GameStop will not charge your credit card for a pre-ordered item until about 5 days before the item is released. Playing Dark Souls 3 for the first time. All Uber Eats orders have an "authorisation hold" when you place an order, which is similar to what happens when you check into a hotel and the concierge holds a charge on your credit card. master.marlett_ESO and it still hasn't shipped, will i be revoked access to the game until my game arrives? It's not a great way of having things handled but until that 1yr marker hits there's nothing either party is willing to do. I made a purchase Nov 22 and Gamestop sent me an email telling me it was cancelled, but then I called my bank today and they told me the charge went through and the payment is already done! The issue in … Why was I charged when my order didn't go through? My experience with GameStop after 8 years... worst customer service ever Contacted them four times and never got a response but what else can you expect. Im using the PowerUP Rewards Credit Card, i have $0 due, i dont understand. Checking my email I see confirmed paypal pending payments to gamestop 4 in total over $400 each (all the same amount). But according to my bank account, I never got charged for it. My question is more geared towards the amount of time the customer will have to wait until they get a Full Refund. Help with my GameStop issue. Once I got home, I checked my email, and there was an email from the company saying that they had shipped my item. 3. If the order got cancelled, you should have your money back by 1-3 business days. Please take a moment to consider if this thread is worth bumping. Never really ordered online from GameStop before, went to check my bank funds and noticed a charge from GameStop for $90.80. Calling GameStop would be impossible because I would immediately be put on hold for over an hour, … User Info: Murderinc89. I called GameStop back and the next lady told me to call my bank. She seems very genuine and the order was only cancelled yesterday so I have to take her message that her back account showing that £14 was charged to Amazon is pukkah. I would like confirmation that you will not charge me again this month and i would like the money you have taken to be returned to my account. 2 years ago. Gamestop has no record of my order but Paypal is giving me no option to dispute or get it removed, there is no cancel button in summery and the resolution center says it can not do anything with any of the transactions. I canceled my order and was still charged I want a refund GetHuman-boyjhann's customer service issue with GameStop from December 2019. If you got charged I'm sure the order has actually gone through, it's just slow to update. I hope that I get the pre-order bonus (which is why I ordered from GameStop) and game, especially on release day, but if I don't get the bonus, I'll go to the store in-person. In this scenario, the answer is that your card was not billed. The second you click submit order, the hold happens. I did that successfully a couple of time and then, got cancelled one day. Archived. We assured him, very politely, that his card was never charged since the order was cancelled before any shipping. I got an email Saturday saying that my order was cancelled due to "Payment Authorization". Wrongly charged? If this area is for signatures, why can't I sign my name? iPhone 7 Posted on Aug 20, 2017 10:07 AM Reply I have this question too (1469) I have this question too Me too (1469) Me too. My order was cancelled but I still got charged. Page 1 of 2 - GameStop.com is viewing all cancellations as malicious. This usually drops off in 2-4 business days. ATM it's pending (I'm also with Chase), but I would feel a lot better about being charged after the item shipping with some tracking rather being charged first like GameStop … I also pre-ordered it at the store, but from online. Today (9.29) we receive a phone call from him asking us for a refund. This shouldn't have mattered since they had already charged my card last year. If you're unable to cancel your order online, you can still request a cancellation via phone, email, or in-person at a GameStop store. Nope. 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