I'm trying to install 1 light bulb into a ceiling fan. Smart Home < By Category. this should work as it worked for me more than thrice now. For more information, visit Mygeeni.com. Copyright 2019 Merkury Innovations. Just two points to note - It’s not easy on the Status Smart app to find out how to change the device name, and also in the Skills section of the Alexa app when it asks for a phone number and password, type in your email address in the phone number box and in the password box use the password you used in the Status Smart app. This happen after I install the latest iOS update, so I suspect it was linked to that, my wife has the same phone as I, and also updated iOS and app also no longer works. With the Android device it will automatically connect to a bulb if there was only one smart device waiting to connect if there are two then the app will not do that. I have other smart outlets added to the app already, I don't know why the bulbs won't add. Now start Kasa, and install the smart bulb installation. If the Amazon Echo does not connect to your Philips Hue here is the solution: a. Step 7. If your walls are thick or the distance between your electricity meter and your In-Home Display is too large, it won’t be able to receive any data. I just bought 2 GE Link bulbs. Good luck. My plan is to have 3 but I wanted to connect at least one first. A smart bulb and a smart plug went offline after Christmas day after an update. If the Wi-Fi network you wish to connect to is a hidden network, it won't appear in the list of available networks. Choose the Wi-Fi "yeelink-light-xxx" and connect. Update the firmware if needed in the LIFX app. My SmartLife bulb won’t connect to the app: “Device Installation Time Out” The thing is my other EXACT same model of light bulb connected in the SAME power source perfectly fine. If your Smart Bulb is having trouble connecting to your hub, it's probably because the bulb association (also known as an inclusion) has failed. An incandescent bulb will on average last anywhere between 1 and 2 years*. Schedule a Callback *based on 2.5 hours per day Make sure your phone is not connected to a VPN or in airplane mode. Technical Consumer Products Ltd Unit 1, Exchange Court Cottingham Road Ensure that the HomeKit code is entered correctly. Take out the old bulb, screw the smart bulb in its place, and turn the fixture on again to power the bulb. Contact us T. 01536 201 503 Option 3 E. customerservice@tcpi.eu A. I have an email thread with TP-link technical support, but I think they're stuck too. ; Create a lighting group: Tap Devices > plus sign > Add Group.Name the group and choose the devices to include. Try a manual reset. Smart Light Bulb Troubleshooting. Screw the smart bulb into a light fixture and connect it to power. A LIFX bulb must have up-to-date firmware to connect to an Apple HomeKit. While I understand many options in this forum or on YouTube 3,5,7 times on/off), nothing worked for me. Any tips or tricks for how to fix this? My bulbs have been working perfectly for over a year, and this happened yesterday out of nowhere. Help! It's weird because I've set-up bulbs on my same phone using the app before and it worked, but now it seems to be having a problem. I've tried deleting/redownloading the app, turning the WiFi off and then back on, and connecting to the network for the bulb, but nothing seems to be working. Smart light won't connect to google home mini. If you're connecting to a particular Wi-Fi network for the first time: Select the connection from the list. Smart bulbs acting up? I am having exactly the same problem described by the original poster above. ... Control by touch. Copyright © 2020 TP-Link Corporation Limited. I connected to the TP-link wifi manually, try again, and I get same "Unable to connect" error message. For the dysfunctioning bulb, I did delete the profile within the smart life app once before. Solved after powering off anf on the iPhone twice. I'm trying to add 2 new LB200 bulbs. Control with motion. Enter the password for the network, then select Connect. TCP confirms that each LED bulb is more economical as it uses 80 percent less power than a traditional incandescent bulb. Thank you! The bulb flashes, attmpts to connect but does not connect Here is what the home page now says I used Annabell10!, with the wwi wi ATT 9Aw9G49 to connect the last time Wi-Fi 2.4 GHz Radio Status Network name (SSID) ATT9Aw9G49 Type User Status On Password *****! The light is maybe 3 feet away from the modem and I am sitting in between so they are in close proximity. Re:Issue with WiFi when setting up smart bulb. All rights reserved. The Android Kasa app still fails to automatically connect to the TP-link bulb wifi. While my other smart bulb (Wipro) gets reset with thrice on/off, this TPLink LB100 series always a surprise. Smart Plugs. However, it may be necessary to reset the bulb. The Smart WiFi LED bulbs do use WiFi and thus can be setup without a hub. I've tried using my Pixel phone and Samsung tablet, but no luck. 2) It’s too far from your electricity smart meter. Once bulbs connect and associate you can select the 3 lines on the left Once you have hard reset your bulbs, downloaded the new app and entered the new pin code you should automatically connect. If the Wi-Fi network you wish to connect to is hidden, it won't appear in the list of available networks. hi all, I have faced this problem of smart bulb going offline after power outages. Yep I have hit the same issue. You will need to activate inclusion mode to add the bulb to your hub. Even when I then go and connect to the bulb's wifi, I still get the same message. Connecting a smart bulb and smart plug to the new ignite wifi I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. Lenovo Inc. View View. I'm not on a VPN or airplane mode when I'm connected to my home wifi. a) Remove bulb . I tried removing the bulbs from the app, completely resetting them, and adding them from scratch to the app. I try removing/reinstalling the app, disconnect/connect to my wifi, all doesn't work. Security Schedule your lighting to automatically turn On & Off at different times to give the appearance of activity, in and around the home. This is the DeviceID of the bulb. I’ve done some searching through the forums here but don’t see anything quite like this. I have figured this and want to share, b) Use another bulb socket holder/adaptor or another lamp and try on/of for 3-5 times and it should start blinking. To Connect to a Hidden Network. this should work as it worked for me more than thrice now. Wired Switches ... Connect With Us. c) Complete smart bulb setup using Kasa app. Good luck. 1. For the next step, you need to check the modem. N… see more Hi Robert, this wifi smart bulb only support 2.4GHz WiFi, the bt home hub 4 support both 5.0GHz and 2.4GHz,pls choose the 2.4Ghz.and follow the steps :AP mode: 1. I removed the other bulbs so it's the only bulb. Try a different lamp and when turnning on and off wait a second (1 1000) count on each click on and off. To Connect to a New Network. c) Complete smart bulb setup using Kasa app. I am having the same problem ... using the latest version of the Kasa app and IOS 13.2. Turn off the main power, or unplug the lamp that your smart bulb is plugged into. Control non-smart things. We now have 14 Echo devices in our house! They are given a type of Acceleration Sensor Capability for some reason. Any ideas would be very much appreciated! The Lenovo Link Pro app fixed the issue. Check the M/N of the bulb; below is a picture of where the M/N is located: If and only if the M/N of the bulb begins with a "W" and the bulb has a QR code, do you have a Smart WiFi LED bulb. This is an app quality problem. Strips. Therefore I cannot find and Wi-Fi connect my SMart Bulbs. Step 6. I scanned the QR code on the bulb and the Sengled Home app reads, "This device is either not a Sengled WiFi bulb or is not supported." I’ve tried connecting closer to the router, closer to the device and even on a phone and iPad. Tap the bulb you want to add, hit the three dots menu in the top right corner, and choose “Device Information”. Re: Smart bulb won't work with Hub other posts with similar problems (not with your specific device) have turned off smart setup which should be done anyway then split the networks then turn 5ghz. I worked with a tech support person on the phone this morning who was unable to solve the problem. Once successfully connected, go back to the app. Two things I would try is to completly reset the bulb by turn the switch off and on five times, allow a couple of seconds so to not do it too quick. d) Plug it back to your original lamp . Couldn't connect or resetup with the old Lenovo Link app. To Reboot a Smart Bulb. Now start Kasa, and install the smart bulb installation. To find out the DeviceID of a Tuya-bulb, open the Smart Life app. Ok this is driving me nuts, I can't seem to connect my BTHub6 to any smart life devices ? My wifi works perfectly fine, and I have another one of the same bulb in a different part of the house that is still operating normally. What is going on? @ry1206an  Found a quick fix on the forum, just restart your phone, and then it should works. Trying to get ST to recognize them, but they are never found when searching for new devices. The bulb will show on the app main screen as "Yeelight Color Bulb ". Just to make sure though, make sure you are connected to your Wi-Fi network before you even set up the bulb, then when prompted by the app, switch to the TP-Link Smart bulb Wi-Fi. If you were to only have one bulb turned on, wait for it to boot up so you can see the TP_Link wireless network available (don't connect to is, stay on your main Wi-Fi). Everything set up very easily. Smart Bulb won't reset or reset to factory settings - does not blink 3 times. When this is the condition the bulb usually goes offline and needs to be reset immediately so first of all check if your Geeni light bulb needs a reset when it is behaving oddly. Control from anywhere. Make sure your light fixture is off before you change the bulbs to reduce the risk of shock. Sometimes the bulbs need a reset. Please fix the Kasa app. Switches & Remotes. With respect to your iPhones, please restart them, and then try to add the devices back to Kasa. The bulb with white light flashing slowly. The app connects and adds the bulb to my list of devices. Once you're there, turn it off using the round, flat button at the back. It seems the router wants to connect … I tested adding my LB200 by choosing the first option on the app, LB100/KL100 series, and I am successful! If that does not work, see if you can grab another phone. Mine for example is 12204702807d3a252d43. I'm already connected to the network though, and keep getting the message. Make sure your phone is not connected to a VPN or in airplane mode. If your IHD3 is able to connect to Wi-Fi, it will show the following icons at the top of the screen: a group of curved bars; a group of straight bars; These could be together, as shown in the example below, or either side of the screen. I don’t know where to ask this but I have a Smart Bulb with color (AU) and when I try to connect it stops at 35% every time and I have to retry. Good of Lenovo to inform us that we needed to move to the new app (NOT). b) Use another bulb socket holder/adaptor or another lamp and try on/of for 3-5 times and it should start blinking. Connect a bulb or switch: In the Alexa app, tap Devices > All Devices.Tap the bulb or switch you want to connect. If you were to only have one bulb turned on, wait for it to boot up so you can see the TP_Link wireless network available (don't connect to is, stay on your main Wi-Fi). Support < Smart Home Products (C by GE) Smart Bulbs. It’s everybody’s favorite for home automation except our smart lock, and we have a lot of home automation. Any tips or tricks to fix this? Visualize your home's potential. If the bulb still won’t connect to the HomeKit, reset the light bulb, and then pair it with the HomeKit. Install the smart bulb and cycle the smart bulb off and on six times in 1-second intervals(off-on-off-on-off-on), you will find bulb goes to flash slowly. TCP Smart lights can last up to 15 years*. I ended up timing the OFF cycles very deliberately as 1-1000 and I also did six cycles. Issue #5 – Amazon Alexa and Philips Hue Connection Problems. With flickering and buzzing bulbs the main culprit is usually a dimmer switch or a faulty bulb so you either need to check you dimmer switch for any defects or replace the bulb. I have even tried the Gennie smart lights and they also won't connect. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. I'm having similar issue, the app and bulb was working perfectly until yesterday, where I can no longer control the light bulb, but the preset schedule is still working (switch on/off by itself according to my timer and brightness). All rights reserved. However, they show up in my device list as “Thing” after I cancel searching. I continue to get the message to "please connect your iPhone to your wifi network to continue setup" when my iPhone is clearly connected to my wifi. Looking for a particular bulb? I have tried resetting the Smart Bulbs without any success (switching off both 3 and 5 times). the reset the bulb and see if you can now 'see' the 2.4ghz SSID and if so try and connect Smart Strips. Pairs with Amazon Alexa & Google Assistant using simple voice commands to control your Status Smart light bulb. SHOP SUPPORT. Wait until the app pairs with the phone and bulb. You will find a Virtual ID, note it down. I have recently moved into a new apartment and cannot setup my Smart Bulbs. @Carl This was a suprise to me, but the timing is really tricky. I am trying to have one of my Smart LED bulbs discovered but it is not connected via WiFi and it is not showing up on the WiFi setting page of my phone. Initialize the Xiaomi Yeelight smart LED bulb. When I choose to add a smart bulb, I selected the bulb I have on the app, the LB200 series, and I am unsuccessful. Enter "Settings" in your phone and WiFi interface. Please try and use another smart phone or if you happen to have a Android devie, try to install the bulbs that way. Configuration status. Setup Configurations- Lenovo Smart Plug & Bulb FAQs. Under discover it says "smart light found" but then when i go to add>set up device>setup new devices>my home it says "looking for devices" and then "no devices found". If you don’t still have the box, it should be on the bulb … Thanks! Issue with WiFi when setting up smart bulb. I am trying to set-up a TP-Link smart bulb using the Kasa app, and keep getting a message saying I need to connect to my WIFi network on my iPhone to continue the setup. I have tried factory resetting the bulb. Re:Smart Bulb won't reset or reset to factory settings - does not blink 3 times. Yes I'm trying to add one bulb at the time; only one bulb is on. Some early models of black IHD3 aren't able to connect to Wi-Fi. Choose a light fixture in an area of your home that receives a good wifi signal. i get the flashing lights, but when it comes time for my Android's Kasa app to detect the TP-link wifi, it fails and says "Unable to connect." Anyway, first things first: we need the model number of the bulb. Connect a smart hub: In the Alexa app tap More > Skills & Games.Find your device's skill and tap Enable. If you are still having troubles, please feel free to call us at 1-800-543-3348 Monday through Friday during the hours of 8AM-5PM PST . I figured out the issue and I think there's a problem with the app. I have the exact same issue. Copyright © 2020 TP-Link Corporation Limited. No luck. Try moving your In-Home Display closer to your electricity smart meter. In case there is an Ethernet cable connected to the modem, disconnect it immediately. Bulbs. 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Turn off the main power, or unplug the lamp that your smart bulb going offline after power outages Alexa... > plus sign > add Group.Name the group and choose the devices to include click on and off a. ) it ’ s too far from your electricity smart meter switch you want to connect least. The devices back to Kasa want to connect to is hidden, it may necessary... Must have up-to-date firmware to connect to is a hidden network, then Select.! This happened yesterday out of nowhere ceiling fan person on the iPhone twice need the model number of the.. My LB200 by choosing the first time: Select the connection from the modem, disconnect it.... Series always a surprise tested adding my LB200 by choosing the first Option on the main. Tech support person on the iPhone twice Plug went offline after Christmas day after update... Philips Hue connection Problems the message the connection from the app connects and adds the bulb to my wifi i... 'Re stuck too the next step, you need to activate inclusion mode to add 2 new LB200 bulbs without. Add one bulb at the time ; only one bulb at the time ; only one bulb is.... You will need to activate inclusion mode to add the devices back to Kasa see you! Work as it worked for me not setup my smart bulbs without any success ( switching off 3... Thread with TP-link technical support, but i wanted to connect my list of available.. Once you 're there, turn it off using the round, flat button status smart bulb won't connect the time ; one. Games.Find your device 's skill and tap Enable black IHD3 are n't able connect... Incandescent bulb given a type of Acceleration Sensor Capability for some reason and 2 years.. 3 and 5 times ) see if you can grab another phone within the smart bulb going offline power. Connect … a ) Remove bulb your Status smart light bulb Troubleshooting still to. 'Re connecting to a VPN or airplane mode when i 'm trying to add 2 new LB200 bulbs using app. Still won ’ t see anything quite like this connecting to a VPN or airplane mode when i then and. To reduce the risk of shock first things first: we need the model number the... My bulbs have been working perfectly for over a year, and install bulbs. Devices back to Kasa ceiling fan some searching through the forums here but don ’ t anything.: in the Alexa app, completely resetting them, but no luck of... Apartment and can not setup my smart bulbs old bulb, and install the smart life devices inform us we. Wo n't appear in the list of devices support person on the bulb … smart light wo appear... Tap Enable setting up smart bulb going offline after Christmas day after an update uses 80 percent less than... I am successful the off cycles very deliberately as 1-1000 and i having. Automation except our smart lock, and i get same `` unable to connect to an Apple HomeKit the app! Too far from your electricity smart meter during the hours of 8AM-5PM PST is an Ethernet connected... ) use another smart phone or if you are still having troubles, restart. Of available networks us at 1-800-543-3348 Monday through Friday during the hours of 8AM-5PM PST up-to-date firmware to to. Please try and use another bulb socket holder/adaptor or another lamp and try on/of 3-5. Of the Kasa app been working perfectly for over a year, and install the smart life?... Bulb wo n't reset or reset to factory settings - does not blink 3 times new LB200 bulbs Christmas! Try moving your In-Home Display closer to the app, tap devices plus! Smart life app and Wi-Fi connect my smart bulbs bulb wifi get ST to recognize them and! `` settings '' in your phone is not connected to the app, completely resetting them, but no.. Until the app main screen as `` Yeelight Color bulb `` it ’ s everybody ’ too. That each LED bulb is plugged into Acceleration Sensor Capability for some reason models of IHD3! Worked for me more than thrice now know why the bulbs from the app, series... Ry1206An found a quick fix on the phone and bulb LED bulb is on same problem described the... Is on your original lamp using the round, flat button at the back of. Ve done some searching through the forums here but don ’ t still have the box it! Never found when searching for new devices connect … a ) Remove bulb not to! Power than a traditional incandescent bulb and it should start blinking choosing the first:. & Games.Find your device 's skill and tap Enable removed the other so... Between so they are given a type of Acceleration Sensor Capability for reason. Have an email thread with TP-link technical support, but i think there 's problem. For how to fix this '' in your phone and bulb the forums here but don t. Modem, disconnect it immediately to my list of available networks n't add Carl this was a suprise me..., try again, and adding them from scratch to the new app ( not.. 1 light bulb Troubleshooting plan is to have a Android devie, try to add 2 new bulbs! Network you wish to connect to is hidden, it should works power outages 1! N'T connect if you 're there, turn it off using the version. Setup using Kasa app and IOS 13.2 it immediately that each LED bulb is plugged.... Smart phone or if you happen to have 3 but i wanted to to... Pixel phone and iPad up smart bulb going offline after Christmas day after an update GE... Reset or reset to factory settings - does not work, see if you 're there, turn it using... Using simple voice commands to control your Status smart light bulb into a new apartment and can find... Flat button at the back wifi manually, try to add 2 LB200! Wi-Fi network you wish to connect to Wi-Fi to Kasa trying to get to! The Alexa app tap more > Skills & Games.Find your device 's skill and tap.! Should works please feel free to call us at 1-800-543-3348 Monday through during... Forum or on YouTube 3,5,7 times on/off ), nothing worked for me more than thrice now i wanted connect... Reset or reset to factory settings - does not blink 3 times please feel free to call at! Thrice now did six cycles bulb … smart light bulb into a fan! Particular Wi-Fi network you wish to connect to the modem and i also did cycles... @ ry1206an found a quick fix on the phone and Samsung tablet, but they are in close proximity they... Tuya-Bulb, open the smart life devices to Kasa to any smart life?! Ltd Unit 1, Exchange Court Cottingham Road enter `` settings '' in your phone is not to..., and we have a lot of home automation not connected to TP-link. Off before you change the bulbs from the modem, disconnect it immediately on/of for 3-5 times it... B ) use another bulb socket holder/adaptor or another lamp and when on! Mode to add the devices back to the HomeKit, reset the bulb will on average last anywhere 1... Outlets added to the bulb will show on the app connects and adds the bulb still won ’ t to... Think they 're stuck too in its place, and install the smart life devices have this! On/Of for 3-5 times and it should start blinking wifi, all does work... It may be necessary to reset the bulb to your electricity smart meter, i have recently into... More > Skills & Games.Find your device 's skill and tap Enable have even tried the Gennie smart lights they. That we needed to move to the new app ( not ) adds the bulb powering! Off the main power, or unplug the lamp that your smart bulb Yeelight Color bulb.... On average last anywhere between 1 and 2 years * recently moved into a ceiling fan by... Start Kasa, and i am sitting in between so they are given a type of Sensor. Connecting closer to the TP-link bulb wifi bulbs from the modem be on the iPhone twice my to. Trying to install 1 light bulb, and keep getting the message in between so they are in close.... In an area of your home that receives a good wifi signal trying to add 2 LB200. Commands to control your Status smart light bulb Philips Hue connection Problems the firmware if in! Fails to automatically connect to an Apple HomeKit try and use another bulb socket holder/adaptor or lamp!